Privacy Policy

At Chesswood Group Limited (“Chesswood”), the privacy of your personal information is an important aspect of the way we operate. We have developed this Privacy Protection Policy to advise you of our continuing commitment to the protection of your personal information.

What is Personal Information?

Personal information includes any factual or subjective information, recorded or not, about an identifiable individual. This includes information in any form, such as:

age, name, ID numbers, personal e-mail address, home address, income, or ethnic origin;
opinions, evaluations, comments or disciplinary action; and
employee files, credit records, loan records, existence of a dispute between a customer and a merchant, intentions (e.g. to acquire goods, services or to change jobs)
Personal information does not include information normally found on a business card, such as name, title, company, business address, and business telephone or fax number. It also does not include information that is publicly available.

Who is responsible for administering our Privacy Protection Policy?

Our Director of Finance is also our Chief Privacy Officer. The Chief Privacy Officer, along with managers in each functional area/department, is responsible for ensuring compliance with federal privacy legislation and with this Privacy Protection Policy.

Why do we collect and use your personal information?

We are committed to providing employees, customers, suppliers and shareholders with quality resources, management services, and reporting. In order to meet our goals, we may collect, use and disclose personal information, when applicable, for the following purposes:

processing of employment documentation, including all payroll-related functions;
processing of payments to/from suppliers;
provision of investor relations services to our shareholders;
administration of marketing/public relations initiatives; and
provision of services as outlined in our leases and related documentation
internal or external audit of human resources processes and policies
This is not a comprehensive list of the purposes for which we collect personal information. It is an overview of the activities that our different departments engage in when they collect, use or disclose your personal information and the reasons why they do so.

Prior to collection or use of your personal information, we will inform you of the reasons we are collecting your information and our intended actions in respect of the same.

How do you consent to our collection, use and disclosure of your personal information?

Before collecting any of your personal information for any purpose, we must obtain your informed consent. You may provide us with your informed consent either expressly or impliedly. Depending on the way the personal information is collected, the purposes may be given orally or in writing (electronically being considered a form of writing).

Express consent - You may provide us with your explicit consent to our collection, use and disclosure of your personal information for the purposes we identify for you by communicating your consent in a straightforward, clear and explicit manner, either orally or in writing.

Implied consent - You may also provide us with your implied consent by way of your action or inaction. For example, by providing us with your resume or other documentation, you are impliedly consenting to our review of your resume or such other documentation.

Should you choose not to consent to a general or particular use of your personal information, you may provide us with either a verbal or written statement to this effect for our records and so that we may ensure that we do not use your personal information in this manner. If a verbal statement is provided, it will be noted in writing by our Chief Privacy Officer for our records. Choosing to do so may affect our ability to provide you with certain products or services.

There may be instances where the law permits the collection, use or disclosure of your personal information without your consent, for example, in emergency situations.

You may withdraw your consent to any of our uses of your personal information by giving our Chief Privacy Officer reasonable prior written notice of the same.

Again, withdrawing your consent to certain uses of your personal information may affect our ability to provide you with certain products or continued services.

How much personal information do we collect, use or disclose?

We collect, use and disclose your personal information only to the extent required to fulfill the purposes for which we collected it.

In order to better service you and fulfill our stated purposes, we may disclose your personal information to third parties (for example, third-party benefits providers) who are legally obligated to keep such information private. We do not share your personal information with any other third parties without your consent.

How long do we retain your personal information?

We retain your personal information only for as long as is required to fulfill the purposes for which we collected it, and to meet all of our legal and regulatory requirements. Once your personal information is no longer required, we take proper measures to destroy, erase, or anonymize it in a manner that continues to maintain your privacy.

Legislative requirements may vary between provinces with respect to the information we must keep on file, but we are committed that all personal information that is retained is done so in a secure, confidential manner.

How do we protect your personal information and keep it up-to-date?

While security and privacy risks can never be eliminated entirely, we take all measures we believe to be reasonably appropriate to safeguard your personal information against unauthorized access, disclosure, copying, modification or misuse.

Methods we use to protect your personal information include passwords to protect databases, firewalls in the computer system, restricted access to offices and locked filing cabinets. All personal information is kept secure from alteration, either intentional or accidental. Destruction of personal information is performed in a secure manner; all personal information is destroyed via shredder. Access to your personal information is restricted to those of our employees who need to know the information to fulfill the purposes for which we collected it.

Any independent contractors who work for Chesswood are required to agree in writing to adhere to our Privacy Protection Policy as well as to our Confidentiality of Information Policy.

We rely on our personal information sources for the accuracy of the information they provide, and we do our best to ensure that the personal information we use on an ongoing basis is accurate, complete and up-to-date. Should you find that the personal information we have about you is out of date or inaccurate, please contact our Chief Privacy Officer.

Does Chesswood use Cookies?

By using our Web site, you consent to the collection and use of this information by Chesswood. If we decide to change our Privacy Policy, we will post the changes to this page so that you are always aware of what information we collect, how we use it, and under what circumstances and to whom we disclose it.

In addition to the information you expressly provide, your Internet browser automatically transmits some information to Chesswood every time you visit our site. This type of information is anonymous and cannot be tied back to a specific individual.

The information we receive is your Internet Protocol (“IP”) address and “cookie” information.

“Cookies” are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do make your visit to our site more convenient and enjoyable.

Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. You may wish to turn them on if they are disabled, as it will make using the Chesswood Web site a more enjoyable experience.

Your IP address is the unique, anonymous Internet ID you obtain when you log onto the Internet. It doesn't contain any personal information.

How can you access, modify, ensure accuracy of information and withdraw consent of the personal information we have about you?

You are in control of any personal information you provide to us as described in this Policy. Subject to the exceptions discussed above, if at any time you have any questions concerning this Privacy Policy, you would like information on how to request that Chesswood correct the personal information we have about you, to change your contact preferences, or to withdraw your consent previously provided, please e mail, call 416.386.3099 or write to us at:

Chief Privacy Officer
Chesswood Group Limited
1133 Yonge Street,
Suite 603 Toronto, ON
M4T 2Y7

As e-mail is a less secure medium of communication, please minimize the amount of any personal information you include in any e-mail correspondence to us.


Chesswood’s industry insights and updates delivered straight to your inbox.


1133 Yonge Street, Suite 603 Toronto, ON, M4T 2Y7

Get Directions